a` Shipping & Returns – Amori & Me

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Shipping & Returns

SHIPPING

UK Shipping information

  • We ship Monday – Friday (excluding holidays). Standard UK orders will be on their way within 3 business days and orders placed on weekends or holidays, will ship the following week. 
  • Standard and Signed For UK orders should arrive within 7 business days. If you select a tracked service at the checkout and place your order before midday (12pm), you will receive within 1 day (excluding holidays). 
  • 1st Class Standard - £3.95
  • 1st Class Signed For - £4.95
  • Next Day Special Delivery - £8.95 (Order before 12pm Monday – Thursday)
  • All orders are sent with Royal Mail. Please allow 5 business days once dispatched to arrive with you. If you have not received your order after 7 days, please contact us.

 International shipping

  • We offer a flat rate shipping cost of £26.50 for all international orders which is tracked and signed for. This does not include duties and taxes that may be incurred and the customer is responsible for any fees on arrival. 
  • International sales are final and no returns will be accepted. Depending on the location and each country's postal procedures, your order can take up to 2 weeks to arrive. 
  • Please allow up to 10 business days once dispatched to arrive (we will issue a tracking number). If you have not received your order after this time, please contact us. 

 

RETURNS

If you would like to return your item/s, you can do so, provided they are returned within 14 days of receiving your order and in the original, saleable condition with the packaging/contents provided. Any shipping charges will not be returned.

You must keep your items in their original packaging as you make your mind up to prevent any accidental damage as we are unable to accept these for return. Each item is thoroughly checked before dispatch.

Unfortunately, we cannot offer exchanges.

Follow these steps for a simple return:

  • Drop us an email at info@amoriandme.com to let us know that you wish to return an item.
  • Let us know your name, email address, the item you wish to return and the reason for return.
  • Post your goods back to us within 14 days including your name and order number.
  • Any items must be sent back in saleable condition with their original contents and packaging.
  • Any items returned to us are at your own risk and expense, so we recommend using a recorded service as Amori & Me is not liable for these costs of lost items.

 Please note: We have to quarantine items for 48 hours once we receive them before handling to be inspected and then the refund process will be applied. Thanks so much for your patience.